Privacy Policy

Effective date: October 4, 2026

Who we are

This Privacy Policy explains how Mon Amie’s Business and Wellness Solutions, dba Mon Amie’s Solutions (“Mon Amie’s,” “we,” “us,” or “our”), based in Bossier City, Louisiana, handles personal information.

It applies to:

• Our websites, including monamiessolutions.com and its subdomains: the Learning Lab (learninglab.monamiessolutions.com), our blog (blog.monamiessolutions.com), our boutique (boutique.monamiessolutions.com), Homeschool Advantage (homeschool.monamiessolutions.com), and our learning portals (learn.monamiessolutions.com).
• Our programs and services, in person and virtual, including tutoring, assessments, coaching, workshops, training, consulting, and youth programs offered through the Learning Lab, Wellness Lab, and Leadership Lab.
• Our Facebook page, Instagram account, Facebook community group, and any Facebook or Instagram app or integration we operate.
• Our online store and the books and products we sell through Amazon.

Some services we link to are run by other organizations under their own privacy policies, including Meta (Facebook and Instagram), Amazon, Google, YouTube, and our nonprofit partner Hope for Good Northwest Louisiana, which processes tax-deductible donations. We encourage you to review their policies.

Information we collect

Information you give us

• Contact and inquiry forms: your name, email address, phone number, and message, plus details you choose to share, such as your organization, job title, school or district, grade levels, number of students, timeline, and preferred times.
• Enrollment and registration: parent or guardian contact information and student information such as name, age or grade, school, and the support the student needs.
• Scheduling: information you provide when booking an appointment or session.
• Purchases: your name, email, shipping and billing address, and order details.
• Communications: anything you send us by email, phone, text, social media message, or comment.

We do not receive or store full payment card numbers. Payments are processed by third-party payment processors under their own security standards.

Information collected automatically

When you visit our websites, our hosting providers and the services embedded on our pages may automatically receive technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This is standard for websites and helps keep them secure and working properly.

Students and children

Much of our work serves students from kindergarten through high school, and we take that responsibility seriously.

• Children under 13: We collect information about children under 13 from their parent or guardian, or from their school under a partnership agreement, not directly from the child. If we learn we have collected personal information directly from a child under 13 without parental consent, we will delete it.
• Learning records: To support students, we may keep records such as assessment and screening results, progress notes, attendance, session notes, and work completed in our learning portals.
• Learning portals: Accounts for our self-paced learning portals are created and managed by a parent or guardian. Student activity in the portal is used only to deliver lessons and show progress.
• School and state partnerships: When we serve students through a school, district, or state program, we use student information only to provide the contracted services and share it only with that school, district, or agency as the program requires, including for attendance and invoicing. We follow the student privacy terms in those agreements, including the Family Educational Rights and Privacy Act (FERPA) where it applies.
• Photos and video: We do not post photos, video, or names of students online, on social media, or in marketing without written permission from a parent or guardian.
• Parent rights: A parent or guardian may review their child’s information, ask us to correct or delete it, or ask us to stop collecting it by contacting us using the details below.

How we use information

• To respond to inquiries and provide the programs, services, and products you request.
• To schedule sessions, process orders, ship products, and send receipts and service updates.
• To assess student needs, plan instruction, and track progress.
• To meet reporting requirements for school, district, and state programs we participate in.
• To improve our websites, programs, and services.
• To send newsletters or updates you have signed up for. You can unsubscribe at any time.
• To protect our websites, our community, and our legal rights, and to comply with the law.

We do not sell your personal information, and we never sell student information.

How we share information

We share personal information only as described here:

• Service providers who help us run our business, such as website hosting and form handling, scheduling, email, video conferencing, payment processing, online store and order fulfillment. They may use the information only to provide services to us.
• Schools, districts, and agencies when we provide services through a partnership or state program, as described above.
• Hope for Good Northwest Louisiana when you make a donation through them.
• Legal and safety reasons, when required by law or to protect the safety of a child or another person.
• With your permission in any other situation.

Facebook and Instagram

Our Facebook page, Instagram account, and Facebook community group are hosted by Meta. When you follow, comment, react, or message us there, we can see your public profile and the content you send, and Meta handles that information under its own policies.

If you use or connect to a Facebook or Instagram app or integration operated by Mon Amie’s, we receive only the information you authorize through Meta’s permissions screen. Depending on what you approve, this may include your name, profile picture, email address, account or page ID, and messages or content you share with our account. We use this information only to provide the feature you are using, such as responding to messages, managing our own accounts and content, or connecting you with our programs. We do not sell it or use it for any purpose you have not approved.

You can remove our app’s access at any time in your Facebook or Instagram settings under Apps and Websites, and you can ask us to delete your data as described in Data deletion requests.

Our store and Amazon

Our boutique: When you order from our online store, we collect what we need to process and deliver your order: your name, email, shipping address, and order details. Payments are handled by our payment processor. Some items may be produced and shipped by fulfillment partners, who receive only what they need to complete your order.

Amazon: Our books and some products are sold through Amazon. Amazon processes those orders, payments, and shipping under its own privacy policy. As the author and seller, we generally do not receive the names or contact information of Amazon customers.

Our blog

You can read our blog without giving us any personal information. If you contact us or sign up for updates from the blog, we use your information as described in this policy.

Cookies and embedded content

Our websites use few cookies. Some pages include content from other companies, such as YouTube videos, Google Maps, Google Fonts, Google Forms, and scheduling tools. When those pages load, those companies may collect technical information and set their own cookies under their own policies. You can control cookies through your browser settings.

Email and text messages

If you give us your email address or phone number, we may contact you about your inquiry, enrollment, appointment, or order. We send marketing emails only to people who have signed up, and every marketing email includes a way to unsubscribe. If you would like us to stop calling or texting you, just tell us and we will stop.

Retention and security

We keep personal information only as long as we need it for the purposes in this policy, to meet program and contract requirements, or as required by law, and then delete or securely dispose of it. We use reasonable administrative, technical, and physical safeguards to protect information, and we limit access to student records to the staff who work with that student. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to:

• Tell you what personal information we have about you or your child.
• Correct information that is inaccurate.
• Delete your information, unless we must keep it for a legal or contractual reason.
• Stop sending you marketing messages.

To make a request, contact us using the details below. We may need to verify your identity before acting on it, and we will respond within a reasonable time.

Data deletion requests

You can ask us to delete the personal information we hold about you, including any data received through our Facebook or Instagram app or integration:

1. Email info@monamiessolutions.com with the subject line “Data Deletion Request.”
2. Include your name, the email address or phone number you used with us, and, for Facebook or Instagram data, the name of the account you used.
3. We will confirm your request and delete your information within 30 days, except for anything we are required to keep by law or contract. We will let you know if anything must be kept and why.

To remove our app’s access to your Facebook or Instagram account, go to Settings, then Apps and Websites, find Mon Amie’s Solutions, and select Remove.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. If the changes are significant, we will take reasonable steps to let you know.

Contact us